Privacy Policy

Inspire a Star Privacy Policy

Effective 25 May 2018

Your Privacy

Your privacy is important to us. At Inspire a Star, we look after your details carefully.
This policy describes how we collect, use and look after the information you provide us.

Collection of Personal Information

We normally collect the following information about you to help us provide the Inspire a Star service, and to improve where we can:
Name, address, email, telephone number and payment details
Information on how you use our website to help us improve our website, including details of your Internet Protocol (IP) address, domain name, operating system, browser version, cookie details, how long you stayed on a page, the route you took to navigate through the pages and the website that you visited prior to accessing our site.

Protection of your Information

Inspire a Star uses commercially reasonable physical, managerial, and technical safeguards to preserve the security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your information, we make commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed or altered.
To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications.

Using your Information

Collecting information helps us better understand what you need from us. We use it to allow Stars or Donors to contact you in connection with your fundraising or donation/sponsorship activity, to attempt to improve your browsing experience, to fulfil our regulatory obligations in relation to the payment services that we provide and to offer you products and services that we think will be of interest to you. However, it is up to you to decide whether or not you want to receive this information and you have the option to email us to opt out at any time.

Disclosing your Information

We may provide information about you to the Stars you donate to, to the donors or sponsors that you support and to other organisations involved in the processing of donations and fundraising.
We may use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our service and may provide such anonymised aggregate information to third parties for example content partners and advertisers. These statistics will not include information that can be used to identify you.
We will not pass on your personal information to third parties except in accordance with this policy and our Terms and Conditions or where we are required by law to disclose that information.
By agreeing to this policy you authorise us to disclose any information about you to law enforcement agencies or other governmental officials as we, in our sole discretion, determine as necessary or appropriate under the Privacy Act 1988 and subsequent amendments in connection with fraud, intellectual property infringements or other illegal activity that may expose us to a legal liability.

Marketing Products and Services

We may also, use your personal information to contact you with information about special offers and rewards. We will not disclose your personal information to third parties for marketing purposes without your consent. If you no longer wish to receive such information from us please email us at

Accessing your Information

You may ask us what information we have about you. If you need us to send it to you there is a $20 fee to cover the cost of our administration. If any of the details are incorrect, please let us know and we will amend.

By using our website you accept our use of cookies. Cookies are small text files held on your computer which we use to understand how you use our website, save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

European Economic Area Resident Users

The laws in the European Economic Area and some other jurisdictions require a “lawful basis” for collecting and retaining personal information. For citizens or residents of the European Economic Area our lawful bases include:

  • Performing the contract we have with you: In certain circumstances, we need your personal data to comply with our contractual obligation to deliver the services, enable creators to establish and display their projects, and enable supporters to find and make pledges to them.
  • Legal compliance: Sometimes the law says we need to collect and use your data. For example, tax laws may require us to retain records of pledges and payments made through our services.
  • Legitimate interests: This is a technical term in data protection law which essentially means we have a good and fair reason to use your data and we do so in ways which do not hurt your interests and rights. We sometimes require your data to pursue our legitimate interests in a way that might reasonably be expected as part of running our business and that does not materially impact your rights, freedom or interests.For example, we use identity, device, and location information to prevent fraud and abuse and to keep the services secure. We may also send you promotional communications about our services, subject to your right to control whether we do so.We analyse how users interact with our website so we can understand better what elements of the design are working well and which are not working so well. This allows us to improve and develop the quality of the online experience we offer all our users.

In addition, users in the European Economic Area and some other jurisdictions have certain legal rights to obtain confirmation of whether we hold personal data about them, to access personal data we hold about them and to obtain its correction, update, amendment or deletion in appropriate circumstances.

They may also object to our uses or disclosures of personal data, to request a restriction on its processing, or withdraw any consent, though such actions typically will not have retroactive effect. They also will not affect our ability to continue processing data in lawful ways for example, we might still decide to contact you regarding potential fraud on your account.

  • Users in the European Economic Area have the right to opt-out of all of our processing of their personal data for direct marketing purposes. To exercise this right, they may contact us at
  • In addition to these rights, users in the European Economic Area have the right to lodge a complaint with the relevant supervisory authority. However, we encourage you to contact us first at, and we will do our very best to resolve your concern in the first instance.

Your consent

By using our website you consent to our Privacy Policy and Terms and Conditions.

Changes to this Privacy Policy
The contents of this policy may be altered at any time at our discretion.
If you have any questions about our Privacy Policy please e mail us at

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